# Support **URL:** https://www.tagtool.org/c/support/5.md [Latest](https://www.tagtool.org/latest.md) · [Categories](https://www.tagtool.org/categories.md) · [Tags](https://www.tagtool.org/tags.md) --- ## [Tagtool Tutorials](https://www.tagtool.org/t/tagtool-tutorials/1429)
**Author:** [@iink](https://www.tagtool.org/u/iink)\ **Replies:** 1\ **Last updated:** [April 6, 2022, 10:32pm UTC](https://www.tagtool.org/t/tagtool-tutorials/1429 "2022-04-06T22:32:28Z")
Hey there! Welcome to the community. To help you get started here is a list of our tutorials & guides: Learn Mode & Button Labels within Tagtool When both options are enabled in Menu/User Interface all buttons and s… --- ## [About the Support category](https://www.tagtool.org/t/about-the-support-category/17)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 1\ **Last updated:** [March 17, 2025, 7:24am UTC](https://www.tagtool.org/t/about-the-support-category/17 "2025-03-17T07:24:45Z")
Get help with Tagtool — setup guides, troubleshooting, feature questions, and tips for live visual performances and projection mapping. --- ## [TT started crashing](https://www.tagtool.org/t/tt-started-crashing/2969)
**Author:** [@thatsit](https://www.tagtool.org/u/thatsit)\ **Replies:** 2\ **Last updated:** [September 15, 2026, 7:55am UTC](https://www.tagtool.org/t/tt-started-crashing/2969 "2026-09-15T07:55:59Z")
TT started crashing about 1 month ago. Plays existing decks fine, but freezes mid-move in animation mode (even with one or two simple layers), and can only resume working after restart of the iPad. There’s been no signif… --- ## [Questions about backups](https://www.tagtool.org/t/questions-about-backups/2964)
**Author:** [@Barce](https://www.tagtool.org/u/Barce)\ **Replies:** 2\ **Last updated:** [August 25, 2026, 5:04pm UTC](https://www.tagtool.org/t/questions-about-backups/2964 "2026-08-25T17:04:12Z")
Hi Tagtool community! How are you? I have a couple of questions about backups. What is the best way to make a backup of my Tagtool decks so I can use them on another iPad? Also, when updating the iPad operating system… --- ## [Please add a tool to recover a deleted layer](https://www.tagtool.org/t/please-add-a-tool-to-recover-a-deleted-layer/2940)
**Author:** [@dymaraway](https://www.tagtool.org/u/dymaraway)\ **Replies:** 3\ **Last updated:** [August 21, 2026, 5:13pm UTC](https://www.tagtool.org/t/please-add-a-tool-to-recover-a-deleted-layer/2940 "2026-08-21T17:13:49Z")
I’m using the app from an ipad pro. Free version so maybe my petition is out of place. Here’s the thing. Our autistic kid doesn’t communicate a lot (improving but not like a normal conversation) so getting used to divi… --- ## [Tagtool 1.5 released!](https://www.tagtool.org/t/tagtool-1-5-released/2955)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 7\ **Last updated:** [July 31, 2026, 8:41pm UTC](https://www.tagtool.org/t/tagtool-1-5-released/2955 "2026-07-31T20:41:32Z")
Hey Tagtoolers, Tagtool 1.5 is out on the App Store, for both Tagtool and Tagtool SE. Many of you have already been using it for weeks — this release is what we tested together through the betas, with a final round of … --- ## [iPad model](https://www.tagtool.org/t/ipad-model/2959)
**Author:** [@Leo](https://www.tagtool.org/u/Leo)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 5:13pm UTC](https://www.tagtool.org/t/ipad-model/2959 "2026-07-27T17:13:07Z")
Hi! Could you tell me which is the best iPad model for working with Tagtool? I want to buy one and I don’t want to choose the wrong model. Thanks! --- ## [Update won’t restore help](https://www.tagtool.org/t/update-won-t-restore-help/2954)
**Author:** [@projectedvisions](https://www.tagtool.org/u/projectedvisions)\ **Replies:** 12\ **Last updated:** [July 26, 2026, 3:22pm UTC](https://www.tagtool.org/t/update-won-t-restore-help/2954 "2026-07-26T15:22:49Z")
Hello, I just downloaded the latest update and now it won’t restore to the pro version, even after it says restoration successful. Also my saved decks are missing. Any help greatly appreciated Thanks, Ryan --- ## [Final beta before release: Tagtool 1.5.0-b50](https://www.tagtool.org/t/final-beta-before-release-tagtool-1-5-0-b50/2950)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 2\ **Last updated:** [July 16, 2026, 5:18am UTC](https://www.tagtool.org/t/final-beta-before-release-tagtool-1-5-0-b50/2950 "2026-07-16T05:18:27Z")
Hey Tagtoolers, We’ve just published the final beta of Tagtool 1.5 before release, and it’s packed: better menus, layers that bunch up neatly when you duplicate them, and a serious upgrade to video recording. Here’s eve… --- ## [Mis avances](https://www.tagtool.org/t/mis-avances/2953)
**Author:** [@maria](https://www.tagtool.org/u/maria)\ **Replies:** 0\ **Last updated:** [July 10, 2026, 5:23pm UTC](https://www.tagtool.org/t/mis-avances/2953 "2026-07-10T17:23:10Z")
Dibujando y animando esta experiencia tagtool .monito --- ## [Connecting TagTool to OBS Studio Correctly](https://www.tagtool.org/t/connecting-tagtool-to-obs-studio-correctly/2947)
**Author:** [@chxmendoza](https://www.tagtool.org/u/chxmendoza)\ **Replies:** 2\ **Last updated:** [May 26, 2026, 1:44pm UTC](https://www.tagtool.org/t/connecting-tagtool-to-obs-studio-correctly/2947 "2026-05-26T13:44:55Z")
I’m new here and I want to stream visuals for some songs during a concert, and use TagTool for live animation on others. I have an iPad and a MacBook Pro where I have OBS Studio installed. I’m making the connections wi… --- ## [Tagtool & Audio](https://www.tagtool.org/t/tagtool-audio/2689)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 3\ **Last updated:** [May 5, 2026, 8:52am UTC](https://www.tagtool.org/t/tagtool-audio/2689 "2026-05-05T08:52:14Z")
Hello! I find that I’ve never been able to play audio from the Music app while running Tagtool on my iPad (Pro gen 4). Is there something I’m unaware of, or is it that audio cannot be played while Tagtool is running? T… --- ## [Apple Pencil and Palm Rejection](https://www.tagtool.org/t/apple-pencil-and-palm-rejection/2809)
**Author:** [@j.ma](https://www.tagtool.org/u/j.ma)\ **Replies:** 4\ **Last updated:** [May 5, 2026, 8:42am UTC](https://www.tagtool.org/t/apple-pencil-and-palm-rejection/2809 "2026-05-05T08:42:50Z")
I’m just wondering if anyone else is getting random strokes when using an Apple Pencil. I tend to rest my palm on the screen when I’m drawing, but I keep getting strokes read from where my palm rests. Is there a solutio… --- ## [New beta version: Tagtool 1.5.0-b30](https://www.tagtool.org/t/new-beta-version-tagtool-1-5-0-b30/2943)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 0\ **Last updated:** [May 5, 2026, 8:27am UTC](https://www.tagtool.org/t/new-beta-version-tagtool-1-5-0-b30/2943 "2026-05-05T08:27:51Z")
Hello, We have a new public beta of Tagtool 1.5.0 ready for testing! Thanks for your feedback on the last beta — we fixed all the issues that were reported and even implemented a few improvements on top of that. Highl… --- ## [Tagtool Player 1.4.3](https://www.tagtool.org/t/tagtool-player-1-4-3/2611)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 4\ **Last updated:** [April 27, 2026, 8:19am UTC](https://www.tagtool.org/t/tagtool-player-1-4-3/2611 "2026-04-27T08:19:46Z")
Clicking on the Beta of TT Player 1.4.3 I get the Apple warning and am unable to open it. Before I suspend my security to open it, has anyone experienced any viruses with this file? Tagtool\_1.4.3 – Google Drive --- ## [Request: HSV filters for Animate screen](https://www.tagtool.org/t/request-hsv-filters-for-animate-screen/2931)
**Author:** [@FunksMaName](https://www.tagtool.org/u/FunksMaName)\ **Replies:** 3\ **Last updated:** [April 7, 2026, 11:51am UTC](https://www.tagtool.org/t/request-hsv-filters-for-animate-screen/2931 "2026-04-07T11:51:19Z")
Hello all! New here and loving TagTool so far! Hope you don’t mind my first post being a request but it would be amazing to be able to offset HSV on layers (and even better, animate them) in the Animate screen. Whether… --- ## [Información](https://www.tagtool.org/t/informacion/2934)
**Author:** [@shelo.animo](https://www.tagtool.org/u/shelo.animo)\ **Replies:** 1\ **Last updated:** [April 2, 2026, 8:15pm UTC](https://www.tagtool.org/t/informacion/2934 "2026-04-02T20:15:53Z")
Hola soy nueva en esto, y … quiero saber si la app esta disponible en Android --- ## [New Tagtool tutorial: live visuals for public spaces and music events](https://www.tagtool.org/t/new-tagtool-tutorial-live-visuals-for-public-spaces-and-music-events/2930)
**Author:** [@malu](https://www.tagtool.org/u/malu)\ **Replies:** 0\ **Last updated:** [March 17, 2026, 9:39am UTC](https://www.tagtool.org/t/new-tagtool-tutorial-live-visuals-for-public-spaces-and-music-events/2930 "2026-03-17T09:39:56Z")
Hi Tagtoolers! A new Tagtool course is out! After Ygor Marotta, our Tagtool master Fernando Sica now takes the stage with a brand-new Tagtool course on Domestika. In this beautifully produced tutorial, Fernando shares… --- ## [Tagtool 1.5.0-b4 available for testing now!](https://www.tagtool.org/t/tagtool-1-5-0-b4-available-for-testing-now/2924)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 1\ **Last updated:** [March 6, 2026, 1:55pm UTC](https://www.tagtool.org/t/tagtool-1-5-0-b4-available-for-testing-now/2924 "2026-03-06T13:55:03Z")
Hello, We have a new major version of Tagtool ready for beta testing — and this one is a big one! Version 1.5.0 brings significant performance improvements across the board, and a much more reliable online multiplayer e… --- ## [Cannot Find Tagtool in NDI Studio Monitor](https://www.tagtool.org/t/cannot-find-tagtool-in-ndi-studio-monitor/2911)
**Author:** [@lees25825](https://www.tagtool.org/u/lees25825)\ **Replies:** 1\ **Last updated:** [February 12, 2026, 9:36am UTC](https://www.tagtool.org/t/cannot-find-tagtool-in-ndi-studio-monitor/2911 "2026-02-12T09:36:06Z")
I am using the iPad version of Tagtool and have enabled Start NDI Server. I connected the iPad and desktop(Window 11) directly via Ethernet cable. Both devices are set to the 10.0.0.X IP range with subnet mask 255.255.… --- ## [More control on the rhythm/tempo?](https://www.tagtool.org/t/more-control-on-the-rhythm-tempo/2890)
**Author:** [@grapefruit](https://www.tagtool.org/u/grapefruit)\ **Replies:** 3\ **Last updated:** [January 16, 2026, 4:23am UTC](https://www.tagtool.org/t/more-control-on-the-rhythm-tempo/2890 "2026-01-16T04:23:52Z")
I am also one of those that got myself an iPad soon after know about the tool. playing with it for few days. I wonder, is there any trick of controlling the animation to match better with the beat of the music? (or con… --- ## [For chrismas I wich](https://www.tagtool.org/t/for-chrismas-i-wich/2887)
**Author:** [@rapozo](https://www.tagtool.org/u/rapozo)\ **Replies:** 0\ **Last updated:** [December 18, 2025, 3:54am UTC](https://www.tagtool.org/t/for-chrismas-i-wich/2887 "2025-12-18T03:54:26Z")
Dear Tagtool Santa :christmas\_tree:, Could you make the “Erase” button work with a “double-touch” to lock? That way, I we can keep a freehand for erasing while also adjusting the brush size with two fingers. Thanks!!! … --- ## [Issues Tagtool SE saving and loading decks](https://www.tagtool.org/t/issues-tagtool-se-saving-and-loading-decks/2894)
**Author:** [@Fionahooton](https://www.tagtool.org/u/Fionahooton)\ **Replies:** 1\ **Last updated:** [January 13, 2026, 1:08pm UTC](https://www.tagtool.org/t/issues-tagtool-se-saving-and-loading-decks/2894 "2026-01-13T13:08:53Z")
Hi there support Im having alot of issues with Tagtool SE. Re-loading and saving It is taking ages for a saved drawings to load from a deck. But I still have a lot of memory avaibale on ipad Re-Image sizing I saved… --- ## [Tagtool for windows](https://www.tagtool.org/t/tagtool-for-windows/2230)
**Author:** [@CristinaAmazonas](https://www.tagtool.org/u/CristinaAmazonas)\ **Replies:** 3\ **Last updated:** [January 13, 2026, 1:04pm UTC](https://www.tagtool.org/t/tagtool-for-windows/2230 "2026-01-13T13:04:31Z")
Hi ! It is great that this project is alive and being used. Thank you VJ Suave ! I love this tool and wonder if the Windows version is being developed. I never use Apple products and hope one day this company does no… --- ## [Regarding the animation feature](https://www.tagtool.org/t/regarding-the-animation-feature/2836)
**Author:** [@maxmax](https://www.tagtool.org/u/maxmax)\ **Replies:** 1\ **Last updated:** [November 4, 2025, 9:10am UTC](https://www.tagtool.org/t/regarding-the-animation-feature/2836 "2025-11-04T09:10:57Z")
Can I try the animation feature in the free version? Will I need to upgrade to the paid version? --- ## [A Few Possible Future Features?!](https://www.tagtool.org/t/a-few-possible-future-features/2758)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 4\ **Last updated:** [September 21, 2025, 6:47am UTC](https://www.tagtool.org/t/a-few-possible-future-features/2758 "2025-09-21T06:47:53Z")
I’ve been working with TT now for about 6 years, and I love this app so much! I use TT in a maybe odd way, in that I almost never draw with it - I do image collaging, using jpgs and especially pngs. Over the years, I gat… --- ## [Compatible iPad versions](https://www.tagtool.org/t/compatible-ipad-versions/2789)
**Author:** [@mrcrisis](https://www.tagtool.org/u/mrcrisis)\ **Replies:** 1\ **Last updated:** [August 28, 2025, 11:51am UTC](https://www.tagtool.org/t/compatible-ipad-versions/2789 "2025-08-28T11:51:50Z")
From which version of Ipap can the application be used with good performance? --- ## [Descarga para Windows](https://www.tagtool.org/t/descarga-para-windows/2780)
**Author:** [@maria](https://www.tagtool.org/u/maria)\ **Replies:** 1\ **Last updated:** [August 20, 2025, 9:11am UTC](https://www.tagtool.org/t/descarga-para-windows/2780 "2025-08-20T09:11:15Z")
hola alguien tendria una versión para windows, que funcione la paleta de colores, yo descargue un Beta de aca de la comindad, pero no funciona, la paleta esta de rojo a negro, no tiene mas colores. --- ## [Saving Decks in Files - Re-importing into Tagtool](https://www.tagtool.org/t/saving-decks-in-files-re-importing-into-tagtool/1423)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 8\ **Last updated:** [July 7, 2025, 10:28am UTC](https://www.tagtool.org/t/saving-decks-in-files-re-importing-into-tagtool/1423 "2025-07-07T10:28:48Z")
Hello. I’ve been working with trying to save animations on an iPad Pro in Files, then moving them to iCloud Drive or Dropbox, then bringing them back into Tagtool, and I’m starting to get confused…! Is there anyone out … --- ## [Tagtool keeps crashing](https://www.tagtool.org/t/tagtool-keeps-crashing/2717)
**Author:** [@NahIntiAis](https://www.tagtool.org/u/NahIntiAis)\ **Replies:** 3\ **Last updated:** [April 19, 2025, 7:46am UTC](https://www.tagtool.org/t/tagtool-keeps-crashing/2717 "2025-04-19T07:46:52Z")
Hey Tagtool friends, i just started using this great App… i bought my iPad Pro specifically so i can learn and use this amazing tool, installed the paid version , and it has been crashing ever since… already tried unins… [Next page](https://www.tagtool.org/c/support/5.md?page=1)