# Support **URL:** https://www.tagtool.org/c/support/5.md?page=4 [Latest](https://www.tagtool.org/latest.md) · [Categories](https://www.tagtool.org/categories.md) · [Tags](https://www.tagtool.org/tags.md) **Page:** 5 --- ## [From which iPad is it possible](https://www.tagtool.org/t/from-which-ipad-is-it-possible/1864)
**Author:** [@achilesluciano](https://www.tagtool.org/u/achilesluciano)\ **Replies:** 0\ **Last updated:** [October 11, 2021, 8:01pm UTC](https://www.tagtool.org/t/from-which-ipad-is-it-possible/1864 "2021-10-11T20:01:08Z")
Hi people! I hope you guys are okay. Please, from which iPad is it possible to work with Tagtool. Unfortunately here in Brazil things are not good with this president, so I’m seeing viable alternatives for the people … --- ## [New Release: Tagtool 1.3 - Video Recording!](https://www.tagtool.org/t/new-release-tagtool-1-3-video-recording/1653)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 6\ **Last updated:** [September 20, 2021, 10:50am UTC](https://www.tagtool.org/t/new-release-tagtool-1-3-video-recording/1653 "2021-09-20T10:50:17Z")
Hey people, We just released a new version of Tagool - featuring Video Recording! There’s also a corresponding new version of Tagtool SE (School Edition). Simply tap the “Record” Button in the Top Bar in Animation Mode… --- ## [Playing live, distance](https://www.tagtool.org/t/playing-live-distance/1850)
**Author:** [@Soundi](https://www.tagtool.org/u/Soundi)\ **Replies:** 3\ **Last updated:** [September 8, 2021, 3:01pm UTC](https://www.tagtool.org/t/playing-live-distance/1850 "2021-09-08T15:01:22Z")
what is the best way to do TagTool from one place to another? in performing live? if I am in sweden and the musicians are performing in norway, how can we connect live for improvisations in the best way? any tips? … --- ## [Import video](https://www.tagtool.org/t/import-video/1845)
**Author:** [@thienvudang](https://www.tagtool.org/u/thienvudang)\ **Replies:** 1\ **Last updated:** [September 1, 2021, 9:58pm UTC](https://www.tagtool.org/t/import-video/1845 "2021-09-01T21:58:08Z")
Hello is there a way to import video in tagtool? --- ## [Picture & full screen issue](https://www.tagtool.org/t/picture-full-screen-issue/1834)
**Author:** [@Frey](https://www.tagtool.org/u/Frey)\ **Replies:** 2\ **Last updated:** [August 7, 2021, 8:24pm UTC](https://www.tagtool.org/t/picture-full-screen-issue/1834 "2021-08-07T20:24:20Z")
Hi the picture I have created and saved do not work on the canvas anymore can not edit or full screen the animations do not work either. Even imported image shoe up on canvas with no colour I need help before I ask for a… --- ## [Delete butom](https://www.tagtool.org/t/delete-butom/1827)
**Author:** [@Tubaao](https://www.tagtool.org/u/Tubaao)\ **Replies:** 1\ **Last updated:** [August 5, 2021, 2:26pm UTC](https://www.tagtool.org/t/delete-butom/1827 "2021-08-05T14:26:00Z")
I will comment on an interface situation, whenever I press delete, I end up pressing “full screen” and I end up losing an unsaved drawing. Does this happen to anyone else? I always think about the existence of an “Undo”… --- ## [Recording 4k possiblity?](https://www.tagtool.org/t/recording-4k-possiblity/1835)
**Author:** [@projectedvisions](https://www.tagtool.org/u/projectedvisions)\ **Replies:** 1\ **Last updated:** [September 20, 2026, 9:36am UTC](https://www.tagtool.org/t/recording-4k-possiblity/1835 "2026-09-20T09:36:54Z")
Curious if the canvas format is in 4k quality, does the recording capture the same resolution? I tested it out and seemed to be only at 1920x1080 still but wondering if it can capture the 3840x2160 format? --- ## [Apple pencil does not have pressure sensitivity](https://www.tagtool.org/t/apple-pencil-does-not-have-pressure-sensitivity/1832)
**Author:** [@Sascha](https://www.tagtool.org/u/Sascha)\ **Replies:** 2\ **Last updated:** [July 30, 2021, 7:41pm UTC](https://www.tagtool.org/t/apple-pencil-does-not-have-pressure-sensitivity/1832 "2021-07-30T19:41:24Z")
Hallo! I have a ipad pro from 2020, just tried tagtool and the pressure sensitivity of the apple pencil 2.0 is not working. Is there anything i can do about it? Greetings from sascha! --- ## [Help connecting through local network](https://www.tagtool.org/t/help-connecting-through-local-network/1826)
**Author:** [@123456](https://www.tagtool.org/u/123456)\ **Replies:** 2\ **Last updated:** [July 10, 2021, 11:03am UTC](https://www.tagtool.org/t/help-connecting-through-local-network/1826 "2021-07-10T11:03:55Z")
Hello guys I hope you are doing ok Kindly I need your help urgent , I’m trying to start session through local network , seems to be that not appear to other , they can join the session after putting the host IP manually … --- ## [Where can i download the tagtool player?](https://www.tagtool.org/t/where-can-i-download-the-tagtool-player/1817)
**Author:** [@Drifter\_TV](https://www.tagtool.org/u/Drifter_TV)\ **Replies:** 2\ **Last updated:** [June 18, 2021, 7:46am UTC](https://www.tagtool.org/t/where-can-i-download-the-tagtool-player/1817 "2021-06-18T07:46:58Z")
i understand that a tagtool player is required for multi-user sessions. I can’t find this app and also no manual for how to set up such a session. any help is much appreciated. nils --- ## [Save element limit](https://www.tagtool.org/t/save-element-limit/1811)
**Author:** [@thienvudang](https://www.tagtool.org/u/thienvudang)\ **Replies:** 1\ **Last updated:** [June 6, 2021, 1:30pm UTC](https://www.tagtool.org/t/save-element-limit/1811 "2021-06-06T13:30:45Z")
Hello is there a limit in the number of elements you can save? --- ## [Urgent tagtool player different version](https://www.tagtool.org/t/urgent-tagtool-player-different-version/1452)
**Author:** [@Vvvitooor](https://www.tagtool.org/u/Vvvitooor)\ **Replies:** 8\ **Last updated:** [June 2, 2021, 6:36pm UTC](https://www.tagtool.org/t/urgent-tagtool-player-different-version/1452 "2021-06-02T18:36:07Z")
Im going to do a gig in 2 hours and was testing now and somehow the tagtool app is telling me its a different version than the tagtool player? What is going on? Please help i have to do this using my macbook…HELP URGENT --- ## [Performance Gear](https://www.tagtool.org/t/performance-gear/1801)
**Author:** [@bluegrauel](https://www.tagtool.org/u/bluegrauel)\ **Replies:** 5\ **Last updated:** [May 18, 2021, 8:49am UTC](https://www.tagtool.org/t/performance-gear/1801 "2021-05-18T08:49:55Z")
Does any one know or have suggestions on what lanyard/board combination that is used for the TagTool promotion. I was going to just make a board with hooks for a neck strap, but wondering if there is a good brand out the… --- ## [Recording](https://www.tagtool.org/t/recording/1793)
**Author:** [@Barce](https://www.tagtool.org/u/Barce)\ **Replies:** 1\ **Last updated:** [April 27, 2021, 9:55am UTC](https://www.tagtool.org/t/recording/1793 "2021-04-27T09:55:07Z")
Hi! how are you? I have a question about recording in Tagtool, is it possible too record a video with alfa channel? thank´s! --- ## [Hunting the external display bug!](https://www.tagtool.org/t/hunting-the-external-display-bug/1788)
**Author:** [@iink](https://www.tagtool.org/u/iink)\ **Replies:** 0\ **Last updated:** [April 19, 2021, 8:52am UTC](https://www.tagtool.org/t/hunting-the-external-display-bug/1788 "2021-04-19T08:52:26Z")
Hey all, If anyone want to help track down the external display issue - please contact me here on the forum via PM or write me an email for further infos. We are exspecially looking for iPad Pro´s 3rd Generation - conn… --- ## [Little jumps in animation](https://www.tagtool.org/t/little-jumps-in-animation/1754)
**Author:** [@Rimiyoho](https://www.tagtool.org/u/Rimiyoho)\ **Replies:** 2\ **Last updated:** [March 9, 2021, 12:42pm UTC](https://www.tagtool.org/t/little-jumps-in-animation/1754 "2021-03-09T12:42:05Z")
Hello! How are you? These days I’ started noticing that the animation is not smooth when you are projecting and you are in the drawing or animation screen, if I go to full screen view then the animation is nice and smoo… --- ## [Multiplayer sessions](https://www.tagtool.org/t/multiplayer-sessions/1740)
**Author:** [@Ren](https://www.tagtool.org/u/Ren)\ **Replies:** 0\ **Last updated:** [January 2, 2021, 9:53pm UTC](https://www.tagtool.org/t/multiplayer-sessions/1740 "2021-01-02T21:53:47Z")
I need a short explaination of how to set up a multiplayer session and how I bring the output to an external display/ beamer. I am using a recent iPad pro and others. Do I need the tagtool player for mac/ windows (which … --- ## [Questions about Tagtool-SE,-Player and online-session](https://www.tagtool.org/t/questions-about-tagtool-se-player-and-online-session/1721)
**Author:** [@zunka](https://www.tagtool.org/u/zunka)\ **Replies:** 3\ **Last updated:** [January 2, 2021, 9:23pm UTC](https://www.tagtool.org/t/questions-about-tagtool-se-player-and-online-session/1721 "2021-01-02T21:23:27Z")
hi hi hot-loved tagtool-team !, i have some questions: is the “tagtool school edition” is only usable together with “apple school manager” ? how many i-pads could join a session ? the tagtool-player isn’t available an… --- ## [Tagtool - Video player/app](https://www.tagtool.org/t/tagtool-video-player-app/1723)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 5\ **Last updated:** [December 13, 2020, 2:10am UTC](https://www.tagtool.org/t/tagtool-video-player-app/1723 "2020-12-13T02:10:45Z")
Hi…Has anyone had success “switching” back and forth between running Tagtool and a video file on an iPad 12.9 (2018)? Some of the odd things I find is that when I go from running a video file on iMovie or Dropbox or a v… --- ## [Version expired](https://www.tagtool.org/t/version-expired/1727)
**Author:** [@Barce](https://www.tagtool.org/u/Barce)\ **Replies:** 3\ **Last updated:** [December 9, 2020, 9:22pm UTC](https://www.tagtool.org/t/version-expired/1727 "2020-12-09T21:22:28Z")
Hi! Beta version is expired, can I do to do a backup and download another version? thanks! --- ## [Tagtool & iOS 14.2](https://www.tagtool.org/t/tagtool-ios-14-2/1722)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 2\ **Last updated:** [November 18, 2020, 3:06pm UTC](https://www.tagtool.org/t/tagtool-ios-14-2/1722 "2020-11-18T15:06:41Z")
Anyone experience any issues yet with iOS 14.2? --- ## [Help! Tagtool Screenshots turned from transparent png to jpg](https://www.tagtool.org/t/help-tagtool-screenshots-turned-from-transparent-png-to-jpg/1572)
**Author:** [@projectedvisions](https://www.tagtool.org/u/projectedvisions)\ **Replies:** 4\ **Last updated:** [November 13, 2020, 4:43pm UTC](https://www.tagtool.org/t/help-tagtool-screenshots-turned-from-transparent-png-to-jpg/1572 "2020-11-13T16:43:40Z")
Not sure how it happened exactly but all the tagtool screenshots transparent png’s I have saved on my ipad automatically changed to jpg with a white background! Has anyone had this happen before? Any known way to revert… --- ## [Problems with layers in beta version](https://www.tagtool.org/t/problems-with-layers-in-beta-version/1716)
**Author:** [@Barce](https://www.tagtool.org/u/Barce)\ **Replies:** 5\ **Last updated:** [November 6, 2020, 8:11pm UTC](https://www.tagtool.org/t/problems-with-layers-in-beta-version/1716 "2020-11-06T20:11:06Z")
Hi! I´m having problems when I try to select layers in beta version (that´s we used for Ars Electrónica). Someone knows what can be the problem? thank´s! --- ## [Screenshot Transparency function](https://www.tagtool.org/t/screenshot-transparency-function/1715)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 6\ **Last updated:** [November 4, 2020, 3:47pm UTC](https://www.tagtool.org/t/screenshot-transparency-function/1715 "2020-11-04T15:47:42Z")
Hi - Can anyone tell me what the Screenshot Transparency function is for? Thank you!!! Paul --- ## [Tagtool and Resolume throuht Spout](https://www.tagtool.org/t/tagtool-and-resolume-throuht-spout/1602)
**Author:** [@Barce](https://www.tagtool.org/u/Barce)\ **Replies:** 2\ **Last updated:** [September 15, 2020, 8:20pm UTC](https://www.tagtool.org/t/tagtool-and-resolume-throuht-spout/1602 "2020-09-15T20:20:12Z")
Hi! Someone can say me how connect Tagtool and Resolume in a laptop pc throught spout? thanks! --- ## [Controlador](https://www.tagtool.org/t/controlador/1694)
**Author:** [@parlanchinas](https://www.tagtool.org/u/parlanchinas)\ **Replies:** 3\ **Last updated:** [August 12, 2020, 5:42pm UTC](https://www.tagtool.org/t/controlador/1694 "2020-08-12T17:42:25Z")
Hola soy Paola Mosca de Bs As- Argentina… llevo años usando tagtool y ahora estoy interesada en construir un controlador, para poder animar desde afuera del Ipad, alguien me puede ayudar como realizarlo o si lo venden, d… --- ## [Help with setup!](https://www.tagtool.org/t/help-with-setup/1685)
**Author:** [@Vvvitooor](https://www.tagtool.org/u/Vvvitooor)\ **Replies:** 1\ **Last updated:** [June 11, 2020, 9:58pm UTC](https://www.tagtool.org/t/help-with-setup/1685 "2020-06-11T21:58:25Z")
Hi all…so i mainly use tagtool connected via wifi to macbook with tagtool player and then the macbook connects via hdmi to projector, i use this setup because it keeps me safe from my tagtool crash in middle of session a… --- ## [Newb question: deck items appear very small](https://www.tagtool.org/t/newb-question-deck-items-appear-very-small/1681)
**Author:** [@camille\_aubry](https://www.tagtool.org/u/camille_aubry)\ **Replies:** 5\ **Last updated:** [June 3, 2020, 12:35pm UTC](https://www.tagtool.org/t/newb-question-deck-items-appear-very-small/1681 "2020-06-03T12:35:12Z")
Hello, sorry in advance if this seems obvious… When dragging saved deck items into my workspace they are much smaller than their original size. Is there any way around this in presets or can we make them bigger? I have s… --- ## [Live streaming with Tagtool?](https://www.tagtool.org/t/live-streaming-with-tagtool/1680)
**Author:** [@camille\_aubry](https://www.tagtool.org/u/camille_aubry)\ **Replies:** 5\ **Last updated:** [May 31, 2020, 3:37pm UTC](https://www.tagtool.org/t/live-streaming-with-tagtool/1680 "2020-05-31T15:37:15Z")
Hello there, I am very new to Tagtool and I was wondering if anyone could help? I am wondering what is the best way to use Tagtool for live streaming performances. I use OBS to live stream on YouTube but I am not sure … --- ## [Tagtool update: some questions and more](https://www.tagtool.org/t/tagtool-update-some-questions-and-more/1677)
**Author:** [@Vvvitooor](https://www.tagtool.org/u/Vvvitooor)\ **Replies:** 1\ **Last updated:** [May 28, 2020, 6:11pm UTC](https://www.tagtool.org/t/tagtool-update-some-questions-and-more/1677 "2020-05-28T18:11:10Z")
Hi all! i was wondering if this new version of tagtool (1.3.0) has any new features besides video recording? thing is that since my last 2 panic attacks with tagtool regarding being few hours from an event and didnt rea… [Previous page](https://www.tagtool.org/c/support/5.md?page=3) [Next page](https://www.tagtool.org/c/support/5.md?page=5)