# Support **URL:** https://www.tagtool.org/c/support/5.md?page=5 [Latest](https://www.tagtool.org/latest.md) · [Categories](https://www.tagtool.org/categories.md) · [Tags](https://www.tagtool.org/tags.md) **Page:** 6 --- ## [How is Tagtool on low-end iPads? (e.g. 2019 10.2" w/ A10 / 3GB)](https://www.tagtool.org/t/how-is-tagtool-on-low-end-ipads-e-g-2019-10-2-w-a10-3gb/1672)
**Author:** [@cpciv](https://www.tagtool.org/u/cpciv)\ **Replies:** 4\ **Last updated:** [May 22, 2020, 9:23am UTC](https://www.tagtool.org/t/how-is-tagtool-on-low-end-ipads-e-g-2019-10-2-w-a10-3gb/1672 "2020-05-22T09:23:28Z")
Hi all, Anyone here using the low tier 2019 ipad with tagtool? how does it perform? Obviously more cpu / gpu / ram is better, but how have your entry - level iPad experiences been? In multiplayer mode does is one a mas… --- ## [Sharing Decks between several iPads](https://www.tagtool.org/t/sharing-decks-between-several-ipads/1673)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 3\ **Last updated:** [May 22, 2020, 8:59am UTC](https://www.tagtool.org/t/sharing-decks-between-several-ipads/1673 "2020-05-22T08:59:58Z")
Hello. Has anyone experience sharing Decks between several iPads? I am running 3 iPads with Tagtool, and would like to access the Decks on each iPad. I have all my Decks on my main iPad, and would like to be able to acc… --- ## [Tagtool closes while I´m using it](https://www.tagtool.org/t/tagtool-closes-while-i-m-using-it/1651)
**Author:** [@Barce](https://www.tagtool.org/u/Barce)\ **Replies:** 2\ **Last updated:** [April 20, 2020, 10:44pm UTC](https://www.tagtool.org/t/tagtool-closes-while-i-m-using-it/1651 "2020-04-20T22:44:31Z")
Hi! I have a problem since two days because Tagtool closes while I´m using it. I don´t know if the problem is Ipad actualization, I don´t actualiced yet to the version iPadOS 13.4.1 What do you think? Thanks! --- ## [New release: Tagtool 1.2.1](https://www.tagtool.org/t/new-release-tagtool-1-2-1/1639)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 2\ **Last updated:** [March 17, 2020, 10:13pm UTC](https://www.tagtool.org/t/new-release-tagtool-1-2-1/1639 "2020-03-17T22:13:18Z")
Hello friends, There’s a new version of Tagtool available on the App Store. Tagtool 1.2.1 includes a number of smaller bug fixes and optimizations. The upgrade is also available for Tagtool SE. When importing images,… --- ## [Tagtool player 1.1.0b8705?](https://www.tagtool.org/t/tagtool-player-1-1-0b8705/1515)
**Author:** [@felipelorenzo](https://www.tagtool.org/u/felipelorenzo)\ **Replies:** 5\ **Last updated:** [March 5, 2020, 11:49pm UTC](https://www.tagtool.org/t/tagtool-player-1-1-0b8705/1515 "2020-03-05T23:49:27Z")
When will the “player 1.1.0b8705” be for Mac or PC? The current version of Tagtool for iPad is not compatible with the current one. --- ## [Couldn t conect to projector](https://www.tagtool.org/t/couldn-t-conect-to-projector/1626)
**Author:** [@Nanda](https://www.tagtool.org/u/Nanda)\ **Replies:** 7\ **Last updated:** [February 18, 2020, 10:43pm UTC](https://www.tagtool.org/t/couldn-t-conect-to-projector/1626 "2020-02-18T22:43:50Z")
Hello, i want to connect to prjector but in the screen project all the screen of tagtool, attach image, this is with hdmi, i couldnt use wifi connection, i have epson powerlite wo 50, do you have any tutorial, i try with… --- ## [Tagtool 1.2.0 available now](https://www.tagtool.org/t/tagtool-1-2-0-available-now/1607)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 12\ **Last updated:** [February 12, 2020, 9:00pm UTC](https://www.tagtool.org/t/tagtool-1-2-0-available-now/1607 "2020-02-12T21:00:50Z")
Tagtool 1.2.0 is available on the iOS App Store now! This version has a lot of under-the-hood improvements and significantly improves performance and stability, especially for complex sessions. Upgrading should be safe, … --- ## [Server has a different software version displayed on My iPad after joining session](https://www.tagtool.org/t/server-has-a-different-software-version-displayed-on-my-ipad-after-joining-session/1520)
**Author:** [@DAVIDDIVINE](https://www.tagtool.org/u/DAVIDDIVINE)\ **Replies:** 4\ **Last updated:** [February 3, 2020, 4:14am UTC](https://www.tagtool.org/t/server-has-a-different-software-version-displayed-on-my-ipad-after-joining-session/1520 "2020-02-03T04:14:38Z")
Hi, I’m using Tagtool Player Beta 1.0.1 b55662-2 after I click on start session on my mac, and go to my iPad and open Tagtool click join session a pop up with red text on top of Ipad screen says the server has a differen… --- ## [Tagtool + Video](https://www.tagtool.org/t/tagtool-video/1606)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 2\ **Last updated:** [February 2, 2020, 1:42am UTC](https://www.tagtool.org/t/tagtool-video/1606 "2020-02-02T01:42:51Z")
Hello. Has anyone worked with projecting Tagtool from an iPad and “regular” video files from a laptop, projecting both simultaneously on the same surface? I work with Qlab for live theater and dance shows. I’d like to tr… --- ## [Development related performance question? maximum elements on the screen?](https://www.tagtool.org/t/development-related-performance-question-maximum-elements-on-the-screen/1611)
**Author:** [@Gokhanokur](https://www.tagtool.org/u/Gokhanokur)\ **Replies:** 1\ **Last updated:** [January 30, 2020, 6:37pm UTC](https://www.tagtool.org/t/development-related-performance-question-maximum-elements-on-the-screen/1611 "2020-01-30T18:37:21Z")
Latest Tagtool is amazing, super versatile. Thanks a lot. I am pushing the limits of maximum elements on the screen. And crashing as I duplicate more and more :slight\_smile: What is the weakest parameter from the devel… --- ## [Tagtool 1.2.0 Public Beta Test](https://www.tagtool.org/t/tagtool-1-2-0-public-beta-test/1597)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 3\ **Last updated:** [January 14, 2020, 8:30pm UTC](https://www.tagtool.org/t/tagtool-1-2-0-public-beta-test/1597 "2020-01-14T20:30:35Z")
Hello hello, we have a brand new beta version of Tagtool for you. This one doesn’t have any new features, but it has major internal changes. In our tests we had significantly improved performance and stability, especial… --- ## [Tagtool on IPad Pro 2018 usb-c hdmi still freezing](https://www.tagtool.org/t/tagtool-on-ipad-pro-2018-usb-c-hdmi-still-freezing/1591)
**Author:** [@the\_robotfish](https://www.tagtool.org/u/the_robotfish)\ **Replies:** 3\ **Last updated:** [January 7, 2020, 6:21pm UTC](https://www.tagtool.org/t/tagtool-on-ipad-pro-2018-usb-c-hdmi-still-freezing/1591 "2020-01-07T18:21:15Z")
Dear Tagtool-team, I unfortunately still have freezing issues on my iPad Pro 2018 latest iPadOS when trying to connect to a projector via HDMI. The whole thing freezes after a few minutes. Can you please help or give… --- ## [Tagtool 4 android](https://www.tagtool.org/t/tagtool-4-android/1582)
**Author:** [@oktopus](https://www.tagtool.org/u/oktopus)\ **Replies:** 1\ **Last updated:** [December 10, 2019, 9:27am UTC](https://www.tagtool.org/t/tagtool-4-android/1582 "2019-12-10T09:27:03Z")
hola es posible tener el github del proyecto o la versión para android? --- ## [Black screen! Give me back the light! Please help!](https://www.tagtool.org/t/black-screen-give-me-back-the-light-please-help/1570)
**Author:** [@Soundi](https://www.tagtool.org/u/Soundi)\ **Replies:** 2\ **Last updated:** [November 12, 2019, 5:39pm UTC](https://www.tagtool.org/t/black-screen-give-me-back-the-light-please-help/1570 "2019-11-12T17:39:12Z")
Hi!:glowing\_star: please help!! My Tagtool PRO in iPad Pro shut down and got black. I know it had very limited space then. And I did some advanced animations and saved alot the days before both pins and animations and t… --- ## [Tagtool + Roland V1-hd issue](https://www.tagtool.org/t/tagtool-roland-v1-hd-issue/1560)
**Author:** [@Kolor\_Kolektyw](https://www.tagtool.org/u/Kolor_Kolektyw)\ **Replies:** 2\ **Last updated:** [November 9, 2019, 2:57pm UTC](https://www.tagtool.org/t/tagtool-roland-v1-hd-issue/1560 "2019-11-09T14:57:42Z")
Hi. After connecting Tagtool via HDMI (tagtool 1.1.0, ipad 12,9, 1 gen., OS 13.1.2, apple lightning-hdmi dongle, pro cable) to Roland V1-hd video switcher the frame on V1-hd is not fullfilled with Tagtool, but there is b… --- ## [iPad Pro 2018 freezes after connecting to 2nd display](https://www.tagtool.org/t/ipad-pro-2018-freezes-after-connecting-to-2nd-display/1435)
**Author:** [@morxner](https://www.tagtool.org/u/morxner)\ **Replies:** 5\ **Last updated:** [November 8, 2019, 11:56pm UTC](https://www.tagtool.org/t/ipad-pro-2018-freezes-after-connecting-to-2nd-display/1435 "2019-11-08T23:56:48Z")
Hi everybody, Since I can’t use my Lightning HDMI adapter on the iPad 2018, I ordered some cheap USB-C/HDMI adapter – but it always kept freezing when connected to an external display. When I unplug the display, it goes… --- ## [iOS 13.1 aka iPadOS works](https://www.tagtool.org/t/ios-13-1-aka-ipados-works/1533)
**Author:** [@iink](https://www.tagtool.org/u/iink)\ **Replies:** 1\ **Last updated:** [September 24, 2019, 9:15pm UTC](https://www.tagtool.org/t/ios-13-1-aka-ipados-works/1533 "2019-09-24T21:15:40Z")
Hello there, I installed the latest iOS 13.1 on one of our iPad Pros (2018). iPadOS - the new operating system should work on iPad 5, iPad Air 2, iPad mini 4 and the latest Pro models. I tested with external display (l… --- ## [How to use the inserted picture if it is invisible?](https://www.tagtool.org/t/how-to-use-the-inserted-picture-if-it-is-invisible/1513)
**Author:** [@Oraruven](https://www.tagtool.org/u/Oraruven)\ **Replies:** 1\ **Last updated:** [August 27, 2019, 3:31pm UTC](https://www.tagtool.org/t/how-to-use-the-inserted-picture-if-it-is-invisible/1513 "2019-08-27T15:31:36Z")
How to use an inserted picture if it is invisible? How to make it visible.? Thank you --- ## [iOS 12.4 - External display works again (except USB-C Models)](https://www.tagtool.org/t/ios-12-4-external-display-works-again-except-usb-c-models/1495)
**Author:** [@iink](https://www.tagtool.org/u/iink)\ **Replies:** 2\ **Last updated:** [August 15, 2019, 11:09am UTC](https://www.tagtool.org/t/ios-12-4-external-display-works-again-except-usb-c-models/1495 "2019-08-15T11:09:49Z")
I tested the new iOS 12.4 and the re-connection of an external display during a session works again. Have not tried the new iPad Pro with USB-C so far. --- ## [Crashing repeatedly 🥵](https://www.tagtool.org/t/crashing-repeatedly/1498)
**Author:** [@Spill](https://www.tagtool.org/u/Spill)\ **Replies:** 4\ **Last updated:** [August 15, 2019, 12:42am UTC](https://www.tagtool.org/t/crashing-repeatedly/1498 "2019-08-15T00:42:01Z")
Thank you Matthew, I’m now having real trouble with the whole app crashing repeatedly while I’m putting together an important presentation. It crashes when I’m loading pics from deck. It’s suuuuper frustrating. How ca… --- ## [HDMI doesn't work on ipad air 2](https://www.tagtool.org/t/hdmi-doesnt-work-on-ipad-air-2/1502)
**Author:** [@luismendozaac](https://www.tagtool.org/u/luismendozaac)\ **Replies:** 2\ **Last updated:** [August 13, 2019, 11:30pm UTC](https://www.tagtool.org/t/hdmi-doesnt-work-on-ipad-air-2/1502 "2019-08-13T23:30:54Z")
Hello, my name is Luis Mendoza and I’m from Mexico, recently I bought the pro version from Tagtool App, so when I connect the lightning to HDMI it shows the entire graphic interface, it shows the color palette, and all t… --- ## [Tagtool freezes since IOS12.3 with external screen](https://www.tagtool.org/t/tagtool-freezes-since-ios12-3-with-external-screen/1466)
**Author:** [@hetgraafschap](https://www.tagtool.org/u/hetgraafschap)\ **Replies:** 3\ **Last updated:** [August 13, 2019, 6:33am UTC](https://www.tagtool.org/t/tagtool-freezes-since-ios12-3-with-external-screen/1466 "2019-08-13T06:33:23Z")
Hi Folks, I’m doing regular tagtool performances lately. One day everything worked perfect, the other day tagtool lags! This is the problem in detail: Tagtool runs smoothly on my IpadPro 2019 until I add an external bea… --- ## [Exporting animations](https://www.tagtool.org/t/exporting-animations/1496)
**Author:** [@Spill](https://www.tagtool.org/u/Spill)\ **Replies:** 3\ **Last updated:** [August 11, 2019, 6:11am UTC](https://www.tagtool.org/t/exporting-animations/1496 "2019-08-11T06:11:49Z")
Hi :wave:t2: Is there any way to export our fun animations to a file on iPad so we can share them with others? Currently I record them, shooting my iPad screen with my phone, and it seems silly to have such a terrific … --- ## [Tagtool 1.1.0 available on the App Store!](https://www.tagtool.org/t/tagtool-1-1-0-available-on-the-app-store/1416)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 12\ **Last updated:** [August 9, 2019, 8:49am UTC](https://www.tagtool.org/t/tagtool-1-1-0-available-on-the-app-store/1416 "2019-08-09T08:49:38Z")
We have released Tagtool version 1.1.0 on the App Store! See below for what’s new. Please let us know how the update is working for you! Ratings and reviews on the App Store are very much appreciated, too. The next one … --- ## [Still on the subject save tagtool animations on a mac](https://www.tagtool.org/t/still-on-the-subject-save-tagtool-animations-on-a-mac/1493)
**Author:** [@Pascale](https://www.tagtool.org/u/Pascale)\ **Replies:** 7\ **Last updated:** [August 2, 2019, 11:21am UTC](https://www.tagtool.org/t/still-on-the-subject-save-tagtool-animations-on-a-mac/1493 "2019-08-02T11:21:04Z")
Hello I would like to know what Blackmagic bought to be able to record tagtool animations in good quality. I bought the "blackmagic ultra studio mini recorder "and it does not work. I bought the “blackmagic ultra studio… --- ## [ATTENTION - iOS 12.3.1 - UPDATE affects External Display](https://www.tagtool.org/t/attention-ios-12-3-1-update-affects-external-display/1470)
**Author:** [@iink](https://www.tagtool.org/u/iink)\ **Replies:** 2\ **Last updated:** [August 1, 2019, 8:33am UTC](https://www.tagtool.org/t/attention-ios-12-3-1-update-affects-external-display/1470 "2019-08-01T08:33:39Z")
Dear Tagtoolistas, The recent iOS 12.3.1 Update affects the external display. On the new iPad Pros with USB-C the display freezes and is not useable. On older devices it works, but you cannot reconnect an external displ… --- ## [iCloud Drive doesn’t work!](https://www.tagtool.org/t/icloud-drive-doesn-t-work/1489)
**Author:** [@RicardoRocioBlanco](https://www.tagtool.org/u/RicardoRocioBlanco)\ **Replies:** 1\ **Last updated:** [July 23, 2019, 4:02pm UTC](https://www.tagtool.org/t/icloud-drive-doesn-t-work/1489 "2019-07-23T16:02:19Z")
Hi!!! iCloud does not work well although I have it correctly configured in IOS 12.3.1. I can not save the layers of the different projects to be able to open them in another device visiting the cloud. I would apprecia… --- ## [Tagtool Player](https://www.tagtool.org/t/tagtool-player/1450)
**Author:** [@parlanchinas](https://www.tagtool.org/u/parlanchinas)\ **Replies:** 3\ **Last updated:** [July 11, 2019, 4:11am UTC](https://www.tagtool.org/t/tagtool-player/1450 "2019-07-11T04:11:15Z")
Hi!!! We need the link to tagtool player, Please!! Thanks --- ## [Updated tagtool player?](https://www.tagtool.org/t/updated-tagtool-player/1477)
**Author:** [@Vvvitooor](https://www.tagtool.org/u/Vvvitooor)\ **Replies:** 4\ **Last updated:** [July 6, 2019, 5:55pm UTC](https://www.tagtool.org/t/updated-tagtool-player/1477 "2019-07-06T17:55:01Z")
is it out yet? please link…im still using the one that was prvided by someone here in my last gig…but i was hoping the official release would be out by now? no? --- ## [Madmapper and Tagtool](https://www.tagtool.org/t/madmapper-and-tagtool/1442)
**Author:** [@DAVIDDIVINE](https://www.tagtool.org/u/DAVIDDIVINE)\ **Replies:** 4\ **Last updated:** [July 5, 2019, 5:51pm UTC](https://www.tagtool.org/t/madmapper-and-tagtool/1442 "2019-07-05T17:51:13Z")
Hi! Does anyone know how to link up Tagtool with mad mapper? I can’t find any videos or info online, Step by Step Instructions would be nice. I’m running a 2019 iPad for TAGTOOL and a new MAC for Madmapper. Thanks! [Previous page](https://www.tagtool.org/c/support/5.md?page=4) [Next page](https://www.tagtool.org/c/support/5.md?page=6)