# Support **URL:** https://www.tagtool.org/c/support/5.md?page=6 [Latest](https://www.tagtool.org/latest.md) · [Categories](https://www.tagtool.org/categories.md) · [Tags](https://www.tagtool.org/tags.md) **Page:** 7 --- ## [Group sessions, New Tagtool vs Old Tagtool, old iPads vs new iPads](https://www.tagtool.org/t/group-sessions-new-tagtool-vs-old-tagtool-old-ipads-vs-new-ipads/1455)
**Author:** [@Clifford](https://www.tagtool.org/u/Clifford)\ **Replies:** 3\ **Last updated:** [June 22, 2019, 2:37am UTC](https://www.tagtool.org/t/group-sessions-new-tagtool-vs-old-tagtool-old-ipads-vs-new-ipads/1455 "2019-06-22T02:37:05Z")
I was doing a session today with lots of people trying out Tagtool. I was using an A1474 5th Gen iPad Air with OS 12.3.1 several people mentioned that when they drew or wrote their name the line did not keep up with the… --- ## [Vga vrs Hdmi](https://www.tagtool.org/t/vga-vrs-hdmi/342)
**Author:** [@Sofia\_Cor](https://www.tagtool.org/u/Sofia_Cor)\ **Replies:** 5\ **Last updated:** [June 17, 2019, 11:51am UTC](https://www.tagtool.org/t/vga-vrs-hdmi/342 "2019-06-17T11:51:28Z")
Hi there! Do you think Hdmi is better than VGA when using the ipad? Because im actually having troubles when i plug mi ipad to a screen via VGA adapter. The drawing lines starts to break and have no fluidity, and in… --- ## [The new Tagtool and iOS 11](https://www.tagtool.org/t/the-new-tagtool-and-ios-11/433)
**Author:** [@maki](https://www.tagtool.org/u/maki)\ **Replies:** 21\ **Last updated:** [October 3, 2018, 9:45am UTC](https://www.tagtool.org/t/the-new-tagtool-and-ios-11/433 "2018-10-03T09:45:58Z")
As you might know the new operating system for iPads iOS 11 is available as of now. A word of warning - if you have an important Tagtool project coming up, it’s better to wait for a bit longer before upgrading! In our t… --- ## [Saving Animations as a file](https://www.tagtool.org/t/saving-animations-as-a-file/750)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 2\ **Last updated:** [March 8, 2018, 2:58am UTC](https://www.tagtool.org/t/saving-animations-as-a-file/750 "2018-03-08T02:58:30Z")
Hello. Some time ago I was offered the advice to use an Elgato or Blackmagic external hardware to save my animations to play back later. Is this what users are doing now, using an external piece of hardware, and what i… --- ## [Appletv or chromecast](https://www.tagtool.org/t/appletv-or-chromecast/1454)
**Author:** [@strum](https://www.tagtool.org/u/strum)\ **Replies:** 0\ **Last updated:** [June 13, 2019, 12:09am UTC](https://www.tagtool.org/t/appletv-or-chromecast/1454 "2019-06-13T00:09:46Z")
do i need the appletv for wireless connection to a screen or can one use chromecast or mirascreen? --- ## [Choosing a Canvas Format](https://www.tagtool.org/t/choosing-a-canvas-format/1451)
**Author:** [@Karen](https://www.tagtool.org/u/Karen)\ **Replies:** 1\ **Last updated:** [June 12, 2019, 7:02pm UTC](https://www.tagtool.org/t/choosing-a-canvas-format/1451 "2019-06-12T19:02:51Z")
Hello all. How do you decide what canvas format to use when choosing one? Thanks! Karen --- ## [Import Pic crashes app on older iPad](https://www.tagtool.org/t/import-pic-crashes-app-on-older-ipad/1437)
**Author:** [@Clifford](https://www.tagtool.org/u/Clifford)\ **Replies:** 3\ **Last updated:** [June 8, 2019, 2:52pm UTC](https://www.tagtool.org/t/import-pic-crashes-app-on-older-ipad/1437 "2019-06-08T14:52:20Z")
Beta testing ended and I downloaded the latest build, the Import pic on all three of my Model MD510LL/A OS 10.3.3 (14G60) crashed the Tagtool App, immediately after clicking the button. I reinstalled the App, I opened th… --- ## [Bumped off Tagtool when Importing a Pic](https://www.tagtool.org/t/bumped-off-tagtool-when-importing-a-pic/1427)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 3\ **Last updated:** [May 29, 2019, 3:57am UTC](https://www.tagtool.org/t/bumped-off-tagtool-when-importing-a-pic/1427 "2019-05-29T03:57:24Z")
Hello. I have installed the latest version of Tagtool on 2 older model iPads, an iPad (9.7" 3rd gen), and an iPad Mini (2nd gen) - and when trying to use the Import Pic function I get bumped off Tagtool - it crashes and… --- ## [Full screen with Beamer while working](https://www.tagtool.org/t/full-screen-with-beamer-while-working/924)
**Author:** [@katrin](https://www.tagtool.org/u/katrin)\ **Replies:** 8\ **Last updated:** [April 27, 2019, 10:24am UTC](https://www.tagtool.org/t/full-screen-with-beamer-while-working/924 "2019-04-27T10:24:00Z")
Hi, I just got the new Tagtool Pro app for i pad and i want to make live animation on the i pad, while showing the fullscreen on the beamer. I just see the same screen ( working space) on the beamer, How do i get the … --- ## [Signal](https://www.tagtool.org/t/signal/1399)
**Author:** [@Nanda](https://www.tagtool.org/u/Nanda)\ **Replies:** 1\ **Last updated:** [April 25, 2019, 10:22am UTC](https://www.tagtool.org/t/signal/1399 "2019-04-25T10:22:26Z")
I use tagtool with iPad air 2 64 gb and a conector VGA. Simple connection. But each 2 minute say signal search and lost the image . there are not the proyector because i use differents. Do i need to reinstall? Or som… --- ## [Necesito ayuda](https://www.tagtool.org/t/necesito-ayuda/1401)
**Author:** [@Avatrix10](https://www.tagtool.org/u/Avatrix10)\ **Replies:** 1\ **Last updated:** [April 25, 2019, 10:12am UTC](https://www.tagtool.org/t/necesito-ayuda/1401 "2019-04-25T10:12:40Z")
Como conecto mi iPad generación 5 del 2018 a una televisión Samsung smarT Tv del 2018 --- ## [Projector recommendations?](https://www.tagtool.org/t/projector-recommendations/1311)
**Author:** [@eric.knisley](https://www.tagtool.org/u/eric.knisley)\ **Replies:** 4\ **Last updated:** [April 9, 2019, 1:15pm UTC](https://www.tagtool.org/t/projector-recommendations/1311 "2019-04-09T13:15:39Z")
We at the North Carolina Museum of Natural Sciences are looking at doing some outdoor TagTool stuff, and I’m looking for a projector recommendation. I believe the projectors I saw used in North Carolina last year were Ep… --- ## [How to record a Tagtool video?](https://www.tagtool.org/t/how-to-record-a-tagtool-video/144)
**Author:** [@iink](https://www.tagtool.org/u/iink)\ **Replies:** 14\ **Last updated:** [April 5, 2019, 5:40pm UTC](https://www.tagtool.org/t/how-to-record-a-tagtool-video/144 "2019-04-05T17:40:33Z")
There are 2 common ways to capture a video signal from an iPad. WIRELESSLY Software like Airserver or Reflector offer ways to send the output of an iPad directly to your laptop. It´s a very good solution to capture u… --- ## [iOS 11.0.2 - External display issue on all iPad models](https://www.tagtool.org/t/ios-11-0-2-external-display-issue-on-all-ipad-models/482)
**Author:** [@iink](https://www.tagtool.org/u/iink)\ **Replies:** 16\ **Last updated:** [November 15, 2017, 7:04pm UTC](https://www.tagtool.org/t/ios-11-0-2-external-display-issue-on-all-ipad-models/482 "2017-11-15T19:04:23Z")
Dear all, I updated my iPad Pro from recent iOS 11.0.0 to 11.0.2 and found out that the external display is crashing as soon as you connect it. The iPad turns black and you you see the loading symbol until the device re… --- ## [Newbie here](https://www.tagtool.org/t/newbie-here/1372)
**Author:** [@Chacharman](https://www.tagtool.org/u/Chacharman)\ **Replies:** 1\ **Last updated:** [March 27, 2019, 1:44pm UTC](https://www.tagtool.org/t/newbie-here/1372 "2019-03-27T13:44:55Z")
Hey guys, I’m a newbie here! Just got my iPad and downloaded the app. I’ve learned the basics of Tagtool but man, how can I get inspiration of designing characters and be more creative? I was wondering if someone here o… --- ## [Would anyone like to collaborate?](https://www.tagtool.org/t/would-anyone-like-to-collaborate/1317)
**Author:** [@Karen](https://www.tagtool.org/u/Karen)\ **Replies:** 2\ **Last updated:** [March 11, 2019, 11:32am UTC](https://www.tagtool.org/t/would-anyone-like-to-collaborate/1317 "2019-03-11T11:32:23Z")
Hi everyone! I’ve had a lot of fun with Tagtool so far, and am looking forward to doing much more experimenting in 2019! I purchased a small projector and have my iPad and am ready to roll… I was wondering if there’s any… --- ## [How to Change to 16:9 screen](https://www.tagtool.org/t/how-to-change-to-16-9-screen/1356)
**Author:** [@Hygog0080](https://www.tagtool.org/u/Hygog0080)\ **Replies:** 1\ **Last updated:** [February 28, 2019, 6:16pm UTC](https://www.tagtool.org/t/how-to-change-to-16-9-screen/1356 "2019-02-28T18:16:10Z")
Same as topic --- ## [Background image or locking layers](https://www.tagtool.org/t/background-image-or-locking-layers/1111)
**Author:** [@LimenVisual](https://www.tagtool.org/u/LimenVisual)\ **Replies:** 3\ **Last updated:** [February 27, 2019, 10:59pm UTC](https://www.tagtool.org/t/background-image-or-locking-layers/1111 "2019-02-27T22:59:33Z")
When using tagtool for projection mapping on buildings (or other objects), it would be a very usefull feature to be able to have a blueprint drawing as a locked background image. For now I can import an image and use it… --- ## [Conect Apple TV](https://www.tagtool.org/t/conect-apple-tv/1351)
**Author:** [@pollococodrilo](https://www.tagtool.org/u/pollococodrilo)\ **Replies:** 1\ **Last updated:** [February 22, 2019, 10:34am UTC](https://www.tagtool.org/t/conect-apple-tv/1351 "2019-02-22T10:34:12Z")
Hello how can i Connect Tagtool to Apple TV when i Connecticut it i double the screen and i se the same in both places --- ## [Backup Tagtool Libraries](https://www.tagtool.org/t/backup-tagtool-libraries/1343)
**Author:** [@hetgraafschap](https://www.tagtool.org/u/hetgraafschap)\ **Replies:** 1\ **Last updated:** [February 7, 2019, 7:45am UTC](https://www.tagtool.org/t/backup-tagtool-libraries/1343 "2019-02-07T07:45:27Z")
Hi all, I’m moving from one iPad to another. I have some libraries I’d like to keep for future performances. How can I backup and reload those into the new iPad? Also, the new 3rd Gen comes with USB C port. Any experi… --- ## [Tagtool + MIDI or OSC?](https://www.tagtool.org/t/tagtool-midi-or-osc/917)
**Author:** [@Greg](https://www.tagtool.org/u/Greg)\ **Replies:** 4\ **Last updated:** [January 31, 2019, 10:35pm UTC](https://www.tagtool.org/t/tagtool-midi-or-osc/917 "2019-01-31T22:35:32Z")
Hello Tagtoolistas! I’m a composer working on a project with an artist/designer who is using Tagtool. I was wondering if Tagtool has the ability to listen to MIDI or OSC messages from another app? I see that people are … --- ## [Ipad pro-airserveur-macbook pro](https://www.tagtool.org/t/ipad-pro-airserveur-macbook-pro/639)
**Author:** [@Pascale](https://www.tagtool.org/u/Pascale)\ **Replies:** 3\ **Last updated:** [January 2, 2018, 3:24pm UTC](https://www.tagtool.org/t/ipad-pro-airserveur-macbook-pro/639 "2018-01-02T15:24:23Z")
Continuing the discussion from iOS 11.0.2 - External display issue on all iPad models: It doesn’t work anymore. My ipad has the version 11.2.1 and my macbook pro 10.12.6 Sierra and it is impossible to connect the both. … --- ## [Recording animation Bug](https://www.tagtool.org/t/recording-animation-bug/1333)
**Author:** [@Rimiyoho](https://www.tagtool.org/u/Rimiyoho)\ **Replies:** 1\ **Last updated:** [January 25, 2019, 10:00am UTC](https://www.tagtool.org/t/recording-animation-bug/1333 "2019-01-25T10:00:18Z")
Hello Tagtool Crew! Today I experienced a new weird bug that appeared in a second and it worries me a little bit. This bug doesn’t allow me to record a simple little movement, instead, it only records a very subtle mov… --- ## [Ipad pro 12.9"](https://www.tagtool.org/t/ipad-pro-12-9/1332)
**Author:** [@pollococodrilo](https://www.tagtool.org/u/pollococodrilo)\ **Replies:** 1\ **Last updated:** [January 24, 2019, 10:10am UTC](https://www.tagtool.org/t/ipad-pro-12-9/1332 "2019-01-24T10:10:45Z")
Hello my question is the following … an iPad pro of 12.9 “is compatible with tagtool pro, the interface will take those 12.9” … I ask him why he had an iPad pro of 11 "but the interface did not occupy those 11 “if not it… --- ## [Importing pics continuing issue](https://www.tagtool.org/t/importing-pics-continuing-issue/1268)
**Author:** [@OffLeashArea](https://www.tagtool.org/u/OffLeashArea)\ **Replies:** 1\ **Last updated:** [December 12, 2018, 8:19am UTC](https://www.tagtool.org/t/importing-pics-continuing-issue/1268 "2018-12-12T08:19:02Z")
Hello. I’m still having trouble importing pics into the workspace while my iPad Pro is connected to a projector. The Photos app gets projected onto the screen, but the Photos App is not visible on the iPad, so I can’t ac… --- ## [Bugs n glitches; pushing the limits](https://www.tagtool.org/t/bugs-n-glitches-pushing-the-limits/595)
**Author:** [@Mickos](https://www.tagtool.org/u/Mickos)\ **Replies:** 7\ **Last updated:** [November 26, 2018, 8:05pm UTC](https://www.tagtool.org/t/bugs-n-glitches-pushing-the-limits/595 "2018-11-26T20:05:44Z")
Hi, I’ve been pushing Tagtool pretty hard on my new iPad Pro and seem to have found some limitations. The bugs and glitches are 1) getting a ‘please reduce the number of layers’ message, which happens after working on on… --- ## [Batteries!](https://www.tagtool.org/t/batteries/313)
**Author:** [@toddfadel](https://www.tagtool.org/u/toddfadel)\ **Replies:** 4\ **Last updated:** [November 21, 2018, 12:12pm UTC](https://www.tagtool.org/t/batteries/313 "2018-11-21T12:12:22Z")
help! I want to be mobile with my set up and do weekend long projections on the side of a mountain! But, how in the HECK will i accomplish this without any understanding of what it needed, battery-wise? I’m so lost. --- ## [Absolute beginner, setting up, saying hi](https://www.tagtool.org/t/absolute-beginner-setting-up-saying-hi/1200)
**Author:** [@Karen](https://www.tagtool.org/u/Karen)\ **Replies:** 7\ **Last updated:** [November 19, 2018, 10:55pm UTC](https://www.tagtool.org/t/absolute-beginner-setting-up-saying-hi/1200 "2018-11-19T22:55:56Z")
Hi! I am so new I don’t even yet have Tagtool, but I have just been asked to make my first projection project and have decided, from all my research, that Tagtool is the tool I want to use. I’m about to buy one of the n… --- ## [Tagtool Pro: imported pic not showing on full screen mode](https://www.tagtool.org/t/tagtool-pro-imported-pic-not-showing-on-full-screen-mode/843)
**Author:** [@MiHyun](https://www.tagtool.org/u/MiHyun)\ **Replies:** 1\ **Last updated:** [April 27, 2018, 9:13am UTC](https://www.tagtool.org/t/tagtool-pro-imported-pic-not-showing-on-full-screen-mode/843 "2018-04-27T09:13:45Z")
Hello Tagtool community, I am new to Tagtool. I am testing Tagtool to see if imported and animated (in Tagtool) pic could be displayed with animated drawings done with paint brush in Tagtool. When I see them on full sc… --- ## [Apple pen pressure disable option](https://www.tagtool.org/t/apple-pen-pressure-disable-option/1211)
**Author:** [@Vvvitooor](https://www.tagtool.org/u/Vvvitooor)\ **Replies:** 0\ **Last updated:** [November 7, 2018, 9:52am UTC](https://www.tagtool.org/t/apple-pen-pressure-disable-option/1211 "2018-11-07T09:52:39Z")
Is it currently a way to disable the pressure from apple pencil, to make it work as it works with the finger? If not that could be something to include in the future, an option in the settings tab, where you enable\\disab… [Previous page](https://www.tagtool.org/c/support/5.md?page=5) [Next page](https://www.tagtool.org/c/support/5.md?page=7)