# Error on public online session

**URL:** https://www.tagtool.org/t/error-on-public-online-session/2563
**Category:** Support
**Tags:** workshop, troubleshooting, networking
**Created:** [October 22, 2024, 3:12pm UTC](https://www.tagtool.org/t/error-on-public-online-session/2563 "2024-10-22T15:12:24Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Tubaao](https://cdn.tagtool.org/user_avatar/www.tagtool.org/tubaao/32/874_2.png) [@Tubaao](https://www.tagtool.org/u/Tubaao)
#### Post date: [October 22, 2024, 3:12pm UTC](https://www.tagtool.org/t/error-on-public-online-session/2563/1 "2024-10-22T15:12:24Z")

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Hey guys!  
I’m testing for a workshop today and I’m unable to create a public online session. Are there any problems with the online system? Local network is working!

 ![image](https://cdn.tagtool.org/uploads/default/original/2X/0/03f1fe44ca6021534c2265cf9a8706620964d84f.png)  
 ![image](https://cdn.tagtool.org/uploads/default/original/2X/e/ee578c43e525ae752d7fbbd76dbbc74cdfc84a37.png)

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### Author: ![iink](https://cdn.tagtool.org/user_avatar/www.tagtool.org/iink/32/133_2.png) [@iink](https://www.tagtool.org/u/iink)
#### Post date: [October 23, 2024, 12:52pm UTC](https://www.tagtool.org/t/error-on-public-online-session/2563/2 "2024-10-23T12:52:43Z")

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Hello,

On the desktop versions (MAC and Windows) we can verify the issue with “online” sessions - it´s working on the iPad Version.

Thank you for reporting the problem - we will fix the problem as soon as possible.

Mat

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<div class="post-metadata">

### Author: ![iink](https://cdn.tagtool.org/user_avatar/www.tagtool.org/iink/32/133_2.png) [@iink](https://www.tagtool.org/u/iink)
#### Post date: [October 24, 2024, 9:59am UTC](https://www.tagtool.org/t/error-on-public-online-session/2563/3 "2024-10-24T09:59:22Z")

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Hello,

We fixed the problem and replaced the current Tagtool Desktop downloads for both [MacOS](https://omai-tagtool.s3.eu-central-1.amazonaws.com/Tagtool+Releases/Tagtool_1.4.4/Tagtool_Beta-v1.4.4-b5-OSX.zip) and [Windows](https://omai-tagtool.s3.eu-central-1.amazonaws.com/Tagtool+Releases/Tagtool_1.4.4/Tagtool_Beta-v1.4.4-b5-Windows.zip)

Best,  
Mat