# Import Pic Issue

**URL:** https://www.tagtool.org/t/import-pic-issue/1935
**Category:** Support
**Created:** [February 21, 2022, 11:18pm UTC](https://www.tagtool.org/t/import-pic-issue/1935 "2022-02-21T23:18:23Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![NJB](https://cdn.tagtool.org/letter_avatar_proxy/v4/letter/n/ecb155/32.png) [@NJB](https://www.tagtool.org/u/NJB)
#### Post date: [February 21, 2022, 11:18pm UTC](https://www.tagtool.org/t/import-pic-issue/1935/1 "2022-02-21T23:18:23Z")

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Hi There, I want to import a pic from device camera roll to use as a backdrop…having issues doing this - any suggestions please? Is this even a thing?  
Thanks for your help

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### Author: ![iink](https://cdn.tagtool.org/user_avatar/www.tagtool.org/iink/32/133_2.png) [@iink](https://www.tagtool.org/u/iink)
#### Post date: [February 23, 2022, 10:00am UTC](https://www.tagtool.org/t/import-pic-issue/1935/2 "2022-02-23T10:00:11Z")

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Hello,

You have problems accessing the camera roll? Did you check your preferences and enable Tagtool in your “Photo Settings”.

When the app crashes it might be out of memory - how big are your files you want to import?

mat