# Tagtool crashing with projector
**URL:** https://www.tagtool.org/t/tagtool-crashing-with-projector/699
**Category:** Support
**Tags:** projection-mapping, ipad, troubleshooting, networking, external-display
**Created:** [February 6, 2018, 1:40am UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699 "2018-02-06T01:40:10Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@Pachiclon](https://www.tagtool.org/u/Pachiclon)
#### Post date: [February 6, 2018, 1:40am UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/1 "2018-02-06T01:40:10Z")
Tagtool is crashing every time I try to connect to the projector. It’s not the cable I still watch movies with iPad and projector.
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### Author:  [@Pascale](https://www.tagtool.org/u/Pascale)
#### Post date: [February 6, 2018, 9:29am UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/2 "2018-02-06T09:29:42Z")
I have exactly the same problems. It’s because of the Apple update. And the problem is not solved.
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### Author:  [@iink](https://www.tagtool.org/u/iink)
#### Post date: [February 6, 2018, 3:21pm UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/3 "2018-02-06T15:21:40Z")
@Pascale @Pachiclon
With the upcoming iOS 11.3 the external display is working again. Only reconnection is still not fixed - you need to restart the app every time you connect a display. But it´s working again.
Looks like it will be released next week. Or if you cant wait - you can get the public beta from Apple at [beta.apple.com](http://beta.apple.com)
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### Author:  [@Sofia\_Cor](https://www.tagtool.org/u/Sofia_Cor)
#### Post date: [March 4, 2018, 9:32pm UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/4 "2018-03-04T21:32:43Z")
@iink Hi!
Do you think its safe to install the beta version?
Because im actually in a hurry !
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### Author:  [@iink](https://www.tagtool.org/u/iink)
#### Post date: [March 4, 2018, 10:23pm UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/5 "2018-03-04T22:23:51Z")
@Sofia_Cor
If you really need the external display connection of your iPad the beta is the only way. Backup your iPad before installing just to be sure to have a fall back option. The Beta itself runs fine so far - i don´t have any issues.
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### Author:  [@Sofia\_Cor](https://www.tagtool.org/u/Sofia_Cor)
#### Post date: [March 4, 2018, 10:43pm UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/6 "2018-03-04T22:43:38Z")
great! im using it and it ´s working perfectly.
🙂
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### Author:  [@MissUgolden](https://www.tagtool.org/u/MissUgolden)
#### Post date: [March 14, 2018, 4:23pm UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/7 "2018-03-14T16:23:00Z")
This was really helpful thank you . I had an event which had to be cancelled due to this problem. I referred to this thread but unfortunately The Apple beata install didn’t work for me on the evening . I’ve now been able to get it connect to my projector so I hope I won’t incur this problem again.
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### Author:  [@Clifford](https://www.tagtool.org/u/Clifford)
#### Post date: [April 12, 2018, 6:43pm UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/8 "2018-04-12T18:43:20Z")
Maybe some of you will find this useful, with my iPad Air running 11.3 I noticed that if I want to connect Tagtool through my wifi to the projector I need to make sure “screen mirroring” is not on and Tagtool is not launched. Then I need to launch Tagtool first then launch the screen mirroring and all works fine. (If I try to screen mirror, then launch Tagtool, Tagtool crashes).
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### Author:  [@Ppires](https://www.tagtool.org/u/Ppires)
#### Post date: [April 24, 2018, 9:16am UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/9 "2018-04-24T09:16:24Z")
Hello guys, I’m using IPad Pro 12.9 first generation with iOS 11.3 but it’s still not connecting, as soon as I turn the app on with the projector connected it crashes, any ideas? Thanks!
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### Author:  [@iink](https://www.tagtool.org/u/iink)
#### Post date: [April 24, 2018, 10:39am UTC](https://www.tagtool.org/t/tagtool-crashing-with-projector/699/10 "2018-04-24T10:39:42Z")
@Ppires
You need to start Tagtool first - and then connect the external display. Only this order works so far.
Hope that helps.
Mat