# TT crashes on Ipad mini 2

**URL:** https://www.tagtool.org/t/tt-crashes-on-ipad-mini-2/2521
**Category:** Support
**Tags:** ipad, troubleshooting, setup-guide
**Created:** [July 30, 2024, 2:06am UTC](https://www.tagtool.org/t/tt-crashes-on-ipad-mini-2/2521 "2024-07-30T02:06:55Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![antiardilla](https://cdn.tagtool.org/user_avatar/www.tagtool.org/antiardilla/32/1199_2.png) [@antiardilla](https://www.tagtool.org/u/antiardilla)
#### Post date: [July 30, 2024, 2:06am UTC](https://www.tagtool.org/t/tt-crashes-on-ipad-mini-2/2521/1 "2024-07-30T02:06:55Z")

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Hi everyone,

I recently bought a refurbished iPad Mini 2 to give it a try without breaking the bank. My goal isn’t to make complex animations, but it keeps crashing after just a few minutes of use. I’ve already tried lowering the canvas format and the output quality, but it hasn’t helped. Any advice on how to fix this?

Thank you!

JL

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### Author: ![iink](https://cdn.tagtool.org/user_avatar/www.tagtool.org/iink/32/133_2.png) [@iink](https://www.tagtool.org/u/iink)
#### Post date: [July 31, 2024, 12:04pm UTC](https://www.tagtool.org/t/tt-crashes-on-ipad-mini-2/2521/2 "2024-07-31T12:04:26Z")

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Antiardilla,

Can you tell us a bit more when it crashes?

- Are you using an external display?
- Does it crash when you switch modes?
- Does it crash when you simply paint?
- What iPadOS are you using?

This iPad model is indeed quite old - it was released in 2013 - i think you are running out of memory quite fast. Since the iPadOS needs a lot - there is not much left for Tagtool. When we use older models during workshops we encounter the same issues with crashes. Simply painting for a bit and mode switch drains all the memory that is left.

Yours,  
Mat

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### Author: ![antiardilla](https://cdn.tagtool.org/user_avatar/www.tagtool.org/antiardilla/32/1199_2.png) [@antiardilla](https://www.tagtool.org/u/antiardilla)
#### Post date: [July 31, 2024, 2:23pm UTC](https://www.tagtool.org/t/tt-crashes-on-ipad-mini-2/2521/3 "2024-07-31T14:23:19Z")

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Hi Mat,

Thank you for your quick response. The mini crashes as soon as I go to full screen. The iPad OS is 12.5.7. As you said, it is probably a memory issue. I was wondering if anyone has tried downgrading to earlier versions of iOS and Tagtool to make it work.

I also got an iPad 9 to try, and that one works fine at the moment. I’m just taking my first steps with Tagtool, so I’ll be able to tell you more as I use it.

J

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### Author: ![iink](https://cdn.tagtool.org/user_avatar/www.tagtool.org/iink/32/133_2.png) [@iink](https://www.tagtool.org/u/iink)
#### Post date: [August 1, 2024, 5:13am UTC](https://www.tagtool.org/t/tt-crashes-on-ipad-mini-2/2521/4 "2024-08-01T05:13:19Z")

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Downgrading to a previous iOS version is pretty awful - unless you have a certain backup from that version on that device. You need a signed iOS firmware (aka .ipsw file) to restore your device at a specific version. The iPad will be wiped and set to factory settings. There are some “unofficial” websites that might provide your files - but iOS 12 is nearly a decade ago.

Besides the hassle, i wonder if going backwards will help you.

Glad you have another device to work on - welcome to the Tagtool community!

Mat
