# Why the old version didn't work anymore

**URL:** https://www.tagtool.org/t/why-the-old-version-didnt-work-anymore/1959
**Category:** Support
**Tags:** ipad, setup-guide
**Created:** [April 24, 2022, 5:12pm UTC](https://www.tagtool.org/t/why-the-old-version-didnt-work-anymore/1959 "2022-04-24T17:12:42Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Lumifest](https://cdn.tagtool.org/letter_avatar_proxy/v4/letter/l/65b543/32.png) [@Lumifest](https://www.tagtool.org/u/Lumifest)
#### Post date: [April 24, 2022, 5:12pm UTC](https://www.tagtool.org/t/why-the-old-version-didnt-work-anymore/1959/1 "2022-04-24T17:12:42Z")

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Hello Tagtooler! I installed the pro version of Tagtool 2-3 years ago…why do my Ipad screens remain black after opening the application? Nothing is happening anymore. The logo appears at the beginning, then disappears and black screen…

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### Author: ![Gnu](https://cdn.tagtool.org/user_avatar/www.tagtool.org/gnu/32/74_2.png) [@Gnu](https://www.tagtool.org/u/Gnu)
#### Post date: [May 2, 2022, 9:17am UTC](https://www.tagtool.org/t/why-the-old-version-didnt-work-anymore/1959/2 "2022-05-02T09:17:30Z")

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Hey Lumifest,

Sorry for the late reply! We are aware of this problem with the new version on older iPads and onto it. Hope to have news on that soon.

All best,  
Josef